Contact Support
Our 24/7 team is here to help with payments, accounts, and safety issues.
Reach Us
Email Support
General Enquiries
Response within 24 hours on business days.
t.me/Dimensionalsocialnetworking
Payment Support
Payment & Refund Issues
Priority response within 2 hours for payment concerns.
t.me/Dimensionalsocialnetworking
Safety & Abuse
Report Abuse / Safety Issue
Reported within minutes. We respond in under 1 hour.
t.me/Dimensionalsocialnetworking
Send Us a Message
Frequently Asked Questions
My payment was deducted but my account is not activated. What should I do?
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Please wait 5–10 minutes for our system to verify the payment automatically. If your account is still not activated after 10 minutes, email us at t.me/Dimensionalsocialnetworking with your Order ID and transaction screenshot. We will resolve it within 30 minutes.
How do I claim my 30-minute refund guarantee?
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If you haven't received an eligible match within 30 minutes of your first chat session, your refund is triggered automatically. If it isn't processed within 30 minutes of that, contact t.me/Dimensionalsocialnetworking with your Order ID. See our Refund Policy for full details.
How do I report a user who is harassing me?
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During any chat, tap the Report button in the top-right corner of the chat screen. Select the reason, and our moderation team will review the report. You can also Telegram us t.me/Dimensionalsocialnetworking with details.
Can I change my subscription plan mid-month?
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Currently, subscriptions run for the full calendar month. You can upgrade to a higher plan after your current subscription expires. Contact support if you need assistance.
How do I delete my Dark Meets account?
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Telegram us t.me/Dimensionalsocialnetworking with your registered phone number and request account deletion. We will permanently delete all your data within 24 hours.